Terms & Conditions

TERMS AND CONDITIONS

QUOTES

Stdio Hue reserves the right to amend quotes as and when needed.

STANDARD TERMS AND CONDITIONS

These are the standard terms and conditions for App Design process including but not limited to the logo, branding, UX/UI and Development and apply to all work undertaken by Stdio Hue for its clients.

SUPPLY OF MATERIALS

You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.

Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.

REQUIREMENTS

Project requirements should be clearly defined by client at the time of requirement understanding, variations must be provided in writing.

CONTENTS

Contents provided by client should be accurate and clear

VARIATIONS

We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount. We may charge for additional designs if you make a change to the original design specification, as well as any app features beyond original scope.

TIME FRAMES

Any time frames mentioned are a rough guide and may change once a project begins. Some common things that will impact on timeframes include:

  • Feedback from the client at the beta delivery. If the client puts the project on hold for any reason or if the project runs more than 1 month for any reason we will issue an invoice for the amount of time spent to date minus any amount already paid and the project will be finalised. If it doesn’t re-commence within 1 months any future work will be re-quoted.
PROJECT DELAYS AND CLIENT LIABILITY

Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content. During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.

INVOICING

The project will be invoiced as follows:

50% at commencement – this is defined as the date at which you inform us via email that you agree to the terms of the proposal and you wish to go ahead. The project will not begin until this invoice is paid in full.

50% at delivery. This is defined as the date you ask us to make the beta project live or we hand over the management of the prototype and or app to you. Neither will occur until the invoice is paid in full.

Invoice terms are 5 days, agreeing to go ahead means agreeing to pay all invoices within 5 days. Please see our invoice collection policy below for more information on this.

Invoices are not refundable. If the client delays the project or decides not to go ahead then we invoice for any time spent over and above the equivalent hours for what has already been invoiced and then we terminate the project. Any invoices already issued are payable.

SCOPE CHANGE

Project scope change can affect work that has been already performed. This means rework costs for work that has already started or worse, been completed.

INTELLECTUAL PROPERTY

Stdio Hue does not hold any intellectual property associated with app prototype or full up launched. We will keep a copy of all source files and reserve the right to re-use technical components developed during the project and will retain intellectual property rights on each development. All creation files remain the property of Stdio Hue. Stdio Hue retains the right to showcase work created for the client on the Stdio Hue website and / or for other promotional purposes.

WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material that you supply to us to include in your app or web applications.

You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.

OWNERSHIP OF DOMAIN NAMES AND WEB HOSTING

We will supply your account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.

LICENSING

Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website.

HOSTING

Where clients decide to organise their own hosting, we should be consulted before finalising the type of hosting and database, as it should meet the requirements of the technology used for the development. Please note that we’ll require full access with hosting support for testing and deploying the application. We will not be liable for any delays or errors caused by direct or indirect actions of the hosting company.

CONSEQUENTIAL LOSS

We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

BUGS OR ERRORS

When a project has been delivered and approved, the client will have a three month grace period where Stdio Hue will address any reported system errors or bugs free of charge. After this grace period any required maintenance will be billed at our standard hourly rates.

ADDITIONAL EXPENSES

You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, and domain name registration, web hosting or comparable expenses.

BACKUPS

You are responsible for maintaining your own backups with respect to your app and we will not be liable for restoring any client data or client app information except to the extent that such data loss arises out of a negligent act or omission by us.

SUBCONTRACTING

We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

GUIDANCE

Content management websites should be managed by the client themselves after completing project. Stdio Hue will not guide to edit / update the content management websites.

NON-DISCLOSURE

We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

DISCLAIMER

To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Stdio Hue under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.